- 发布时间：2020-01-15 00:00:00
1. Service mode
During the three guarantee period of the product, after-sales service can provide door-to-door service, network, telephone support or other remote help to solve the product fault or use guidance, and will take necessary and reasonable ways to solve the customer's problem or product fault according to the specific situation of the product. If the solution required by the customer is beyond the scope of legal provisions or commitments, the customer needs to bear the corresponding Service charge or product depreciation charge.
2. Service process
If you need warranty service, you can log in the service support page of the website, or call the service hotline to contact us, and the service personnel will arrange service for you. When providing warranty service for you, you should provide valid sales invoice, warranty card, sign in and other warranty vouchers to obtain warranty. If the invoice content is inconsistent with the actual product, altered or unrecognizable, it shall be deemed invalid.
3. Service provision
The warranty service is provided by the authorized service agency, and the nearest authorized service agency will be selected according to the address of the customer.